These Terms of Use govern the legal relationship between TechSolutionist GmbH (Alina-Krammer-Straße 152) and all users of our website as well as the IT solutions, consulting services, and digital transformation services we offer.

The subject matter of the contract is the provision of technology consulting, cloud infrastructure planning, AI-driven process automation, and cybersecurity strategies. The exact services are specified in the respective project agreement or order confirmation.

The user undertakes to provide truthful and complete information when registering and using the platform. Access credentials must be treated confidentially and must not be shared with third parties.

• The user is liable for all activities that occur under their account.
• It is prohibited to use the platform for unlawful purposes or to harm third parties.
• The user must not upload any content that violates applicable law or public policy.

Liability for Violations

In the event of violations of these obligations, we reserve the right to temporarily or permanently block access to the platform. Claims for damages remain unaffected by this.

We provide our services in accordance with recognized technical standards and with due care. The availability of the platform is 99.5% on an annual average, subject to maintenance work and force majeure.

Specific Service Level Agreements (SLAs) are defined in separate agreements. We point out that complete error-free operation cannot be technically guaranteed.

• Maintenance windows are announced at least 48 hours in advance.
• Emergency maintenance due to security incidents is possible without prior notice.
• Liability for outages is limited to the amount of the agreed remuneration.

All content provided on the platform, in particular texts, graphics, logos, software, and concepts, is protected by copyright. Use is only permitted within the scope of the contractual agreement.

The user receives a simple, non-transferable right to use the provided materials for their own business operations. Reproduction, distribution, or making them publicly accessible requires our prior written consent.

Own Developments

Software solutions developed individually for the customer become the property of the customer after full payment. Fundamental algorithms and frameworks remain our intellectual property.

The processing of personal data is carried out in accordance with our privacy policy and the applicable data protection regulations (GDPR, Austrian Data Protection Act).

Both parties undertake not to disclose to third parties any confidential information obtained in the course of the business relationship. This obligation extends for three years beyond the termination of the contractual relationship.

• Technical and organizational measures to protect data are regularly updated.
• Data processing agreements are concluded upon request.
• Data is only passed on to third parties with consent or on a legal basis.

We are liable without limitation for intent and gross negligence, as well as for injury to life, limb, and health. For simple negligence, we are liable only in the event of a breach of essential contractual obligations (cardinal obligations), limited to the contract-typical, foreseeable damage.

Liability for indirect damages, in particular lost profits, is excluded to the extent permitted by law. The aforementioned limitations of liability also apply to our legal representatives and vicarious agents.

Liability for Third-Party Content

We assume no responsibility for content uploaded by users or third parties on the platform. We are not obligated to monitor this content, but we reserve the right to remove illegal content.

Unless otherwise agreed, contracts for services run for an indefinite period and can be terminated by either party with four weeks' notice to the end of the month.

The right to extraordinary termination for good cause remains unaffected. A good cause exists in particular in the event of:

• Default in payment of more than 30 days
• Material breach of contractual obligations
• Opening of insolvency proceedings over the assets of a party

After the end of the contract, all user data will be deleted within 30 days, unless there is a legal retention obligation.

We reserve the right to change these Terms of Use at any time with effect for the future. Users will be informed of material changes by email or by a notice on the platform at least four weeks before they take effect.

If the user does not object to the changed terms within four weeks of receiving the change notice, the new terms are deemed accepted. This deemed consent will be specifically pointed out in the change notice.

The laws of the Republic of Austria apply, excluding the UN Convention on Contracts for the International Sale of Goods. The place of performance and exclusive place of jurisdiction for all disputes arising from this contractual relationship is the registered office of TechSolutionist GmbH in Austria.

Should any provision of these Terms of Use be or become invalid, the validity of the remaining provisions shall remain unaffected. In place of the invalid provision, a valid regulation shall apply that comes closest to the economic purpose.

For questions regarding these Terms of Use, you can reach us at: info@techsolutionist.com or by phone at 0680 1990750.