Contact & Location

We are here for you – in person, by phone, or via email. Our team answers your questions about technology solutions and digital transformation.

Address

Alina-Krammer-Straße 152

Office Hours

Mon–Fri 09:00–17:00, Sat by appointment

Phone 0680 1990750

Your next step towards digital transformation

Start now with a non-binding analysis of your IT infrastructure. We will get back to you within 24 hours.

Service Desk & Support

We are here for you – with clear response times and direct routes to our team. For technical questions, disruptions, or consultation requests, choose the channel that suits you best.

Phone Hotline

0680 1990750 – Mon–Fri, 8:00 AM–6:00 PM. Initial response within 30 minutes for critical incidents.

Email Ticket

info@techsolutionist.com – We confirm receipt within 2 hours and process standard requests on the same business day.

SLA – Response Times

Critical (P1): < 1 h · High (P2): < 4 h · Medium (P3): < 8 h · Low (P4): < 24 h. Remote support included.

FAQ & Knowledge Base

Frequently asked questions about cloud migration, AI processes, and security updates can be found in our FAQ. Direct access without ticket creation.

Stay connected with us

Follow us on our channels for the latest insights into technology, digital transformation, and IT innovation.

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